Boost Your Store's Security: Advanced Fraud Prevention Features

We've rolled out new security features to help you protect your store against suspicious orders and potential abuse. 

Head over to Settings > Security to explore these options:

Minimum Delay Between Cash on Delivery Orders

This setting allows you to define a minimum time, in minutes, that must pass between two orders originating from the same IP address. 

This measure is designed to prevent serial fake orders, particularly for merchants using cash on delivery, and helps reduce unwanted costs.

Default:  1 minute 

Blocking Abusive IP Addresses

From the order page, under the "IP Address" tab, you can view the IP address associated with each order.

By clicking on the customer's IP, you'll get detailed information and the option to block or unblock this IP if it's being used abusively.

To view all blocked IP addresses, go to Settings > Security > Blocked Customer IPs. 

Please note that it's advisable not to block an IP for too long, as it could be reassigned to another legitimate customer in the future.

Once blocked, users with that IP will have restricted or blocked access to your store, ensuring better security and protection for your sales.

These new features enhance your control over store management, allowing you to prevent abuse while optimizing your order processes.