📦 New: Scan Your Packages with a Barcode Scanner
We've launched a quick scan form allowing you to scan package barcodes with your handheld scanner to update their status in seconds. Discover the most useful cases! ⚡
Update: Understanding Your IG60 Orders to Unlock
Thank you for your trust! We've received many questions about orders generated by IG60. To provide clear answers, we've added a comprehensive FAQ directly to the 'IG60 Orders to Unlock' status page.
New Feature: Customer Score Now Separate from Phone Field in Order View
We've updated the order display in IG60, separating the Customer Score from the Phone field. This change allows for clearer viewing and easier order prioritization.
Enhanced Order Management: Fixed Action Bar for IG60 Orders
Discover the new fixed action bar in IG60's order tables! Now, you can easily perform actions without scrolling, making order management faster and more efficient.
Bulk Unlink Delivery Orders: Save Time & Fix Shipping Errors Instantly
Accidentally synced orders with the wrong carrier? Now you can bulk unlink delivery orders on IG60, saving massive time and effort compared to manual, order-by-order corrections.
New Order Filters on IG60: Streamline Your Workflow
We've added two highly requested filters to the IG60 orders page to save you time and boost efficiency: filter by delivery carrier and by phone call status.
The Confirmation Call Script: Your Secret Weapon to Slash COD Returns by 40%
In e-commerce, especially in a market dominated by Cash on Delivery (COD), an order on your site isn't a sale yet—it's just an intention. The real sale, the one that guarantees your profit, hinges on one crucial step: the confirmation call.
High Return Rate? How IG60 Uses 3 Million Parcels to Protect Your Profits
In Tunisia, Cash on Delivery (COD) is a battleground. Every returned parcel isn't just a missed sale; it's money thrown away (ad costs, shipping fees, wasted time).
New: Advanced SMS Customization for Order Notifications
Now you can fully customize SMS messages sent to your customers based on their order status using dynamic variables. This allows you to send clearer, more professional, and perfectly tailored messages for each order.
How to Add a Custom Product Directly to Your Order Form
Now you can add custom or temporary products directly from the order form! This feature is perfect for selling unique items not usually in your catalog or for one-off sales without creating a full product listing.
